Customer Reviews |
| 2458 Reviews Total | |
- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.0 Availability of product you wanted
- 4.5
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 3.0 Clarity of product information
- 2.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 4.5 Ease of finding what you are looking for
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by Jake, Saturday, May 18, 2013 6:11 PM
I usually order an XL in a blouse, dress or shirt. It is tricky to order some items because XL is SO much bigger. Then I have to return for a smaller size.I love that! Sometimes there is no smaller size. (this is not a complaint,just a comment.) Is there any way to say 'this item runs large" in the description? more selection of color and items would be nice; lower prices on t-shirts.custumer service is wonderful! thank you so much!
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- 3.5 Would shop here again
- 3.5 Overall satisfaction
- 3.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 3.5 Customer support
- 3.5 Order tracking
- 3.5 Availability of product you wanted
- 4.0
- 4.0 Clarity of product information
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.0 Selection of products - Types of products available
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by Woodstock, Saturday, May 18, 2013 4:47 PM
Good service I love the special offers and discounts
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 3.0 Ease of finding what you are looking for
- 5.0
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Saturday, May 18, 2013 1:44 PM
I purchased my daughter, who had just had breast reduction surgery, a gift card so she could buy pretty new bras to fit her pretty new size. She was ecstatic. She will surely put it to good use. I know she will always pretty lingerie at Victoria's Secret, but can't afford it for herself. It is always a special treat when I buy her a gift card. My daughter just had breast reduction surgery and I wanted her to be able to get pretty bras to fit her new body. She loves Victoria's Secret. I think she will be very pleased with the gift card.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Selection of products - Types of products available
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by rrachett, Saturday, May 18, 2013 1:00 PM
I got my items in a timely manner. The website was easy to use. I was able to use my rewards card and promotions on the site quite easily. Thanks again. Love it! I was able to redeem my Secret Rewards Card at 11:30pm, before the offer expired. As a bonus I was able to get free shipping and a free pair of panties.My shopping experience online was fabulous!
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- 3.0 Would shop here again
- 2.5 Overall satisfaction
- 3.0 Product met expectations
- 3.0 On-time delivery - Product arrived when expected
- 3.0 Order tracking
- 3.0 Availability of product you wanted
- 1.5
- 0.5 Shipping charges
- 2.5 Prices relative to other online merchants
- 2.5 Charges stated clearly before order submission
- 0.5 Variety of shipping options
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Saturday, May 18, 2013 12:47 PM
I do not like the fact that items are only available on-line and that your shipping charges are excessive. VS should offer free shipping and in-store pickup similar to REI or Macy's. Shipping charges, if any, should be minimal and based on package weight, not the value of the contents. The actual product is fine. I am not happy with the fact that items available online are not available in your stores. I found that out after making a couple of trips to stores looking for the item. That fact, coupled with the high shipping charge, makes me very dissatisfied with your company. There should be an option for free shipping to a store for in store pickup-as available from other retailers such as Macys, REI to name a couple. I have purchased many items from VS over the years. The quality is usually good-I have no complaints about that.
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- 4.5 Overall satisfaction
- 4.5 Would shop here again
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.0
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by Marissarl77, Saturday, May 18, 2013 12:27 PM
I love the bathing suit! It gives me confidence. I'm so so glad Victoria's Secret has push-up bikini tops. I can finally feel confident in one :)
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0
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by Azure blue, Saturday, May 18, 2013 11:21 AM
...yet another hot bikini from VS-love it, as always! This is the best website I know of for ordering swimwear-in terms of variety, prices and services. The nicest bikinis I own (and the ones I get the most compliments on!) are from VS. This has been my bathing suit go-to site for years and always will be
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- 4.0 Would shop here again
- 2.5 Overall satisfaction
- 1.5 Product met expectations
- 2.5 On-time delivery - Product arrived when expected
- 4.0 Order tracking
- 1.5 Availability of product you wanted
- 3.5
- 2.0 Shipping charges
- 2.5 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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by Alex, Saturday, May 18, 2013 11:09 AM
I ordered 14 panties and was disappointed that I ended up with 5 and my mom ended up with the rest since some were big and some were cut smaller. I would buy again but hopefully my next experience would be better or maybe I'll try to find a store instead. Looking forward to my order, hope everything fit
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 2.0 Order tracking
- 5.0
- 3.0 Shipping charges
- 3.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 4.0 Variety of shipping options
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Saturday, May 18, 2013 11:01 AM
Wonderful fit and product . I did find it cumbersome to track the package
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 4.5
- 5.0 Clarity of product information
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Selection of products - Types of products available
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by Smiley, Saturday, May 18, 2013 10:54 AM
Love the VS fragrance rollerballs but wish they have them available in more fragrances than they do now. First online purchase. Would have been a breeze but had trouble with the offer code. Didn't want to accept info. Had to call the 800 number. The associate was very patient and pleasant and helped me with my problem and assisted me through my order. I was finished in no time.
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