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InkGrabber.com

InkGrabber.com Store Details
17,416 customers have rated this store since November 2003

 
4.2
See all ratings
All Ratings
  • 4.2 Prices relative to other online merchants
  • 4.2 Overall satisfaction
  • 4.6 Availability of product you wanted
  • 4.3 Customer support
  • 4.4 Ease of finding what you are looking for
  • 4.4 
  • 4.4 Charges stated clearly before order submission
  • 4.2 Variety of shipping options
  • 4.3 Would shop here again
  • 4.1 Shipping charges
  • 4.5 Selection of products - Types of products available
  • 4.3 Product met expectations
  • 4.4 On-time delivery - Product arrived when expected
  • 4.3 Overall look and design of site
  • 4.5 Order tracking
  • 4.5 Clarity of product information
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 2205 First Street
Simi Valley CA 93065
UNITED STATES
Customer Service: Tel: 866-203-4476
Fax: 866-203-4477
Email: sales@inkgrabber.com
Web site: http://www.inkgrabber.com
Features & Services

Ordering Methods
Order phone number: 866-203-4476
Toll-free order phone number: 866-203-4476
Order fax number: 866-203-4477
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
30 Reviews TotalReviews 1 - 10 of about 30
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 5.0 Shipping charges
  • 3.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
Wednesday, May 15, 2013 2:32 PM
I am not happy that I had to pay for shipping when originally the order was taken there shipping was FREE. Then the called and wanted to charge $32.00 so I said to cancel. Then they came down to $16.00. I don't like this kind of game that you played.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Customer support
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Prices relative to other online merchants
Sunday, May 05, 2013 7:16 AM
Great experience and received items very quickly. Thank You!
Older model all in one and INGRABBER still offers These dell injet cartridges. I realize that time will take it's toll, but as I eveolveto modernization, not having these available is understood.Thanks good people.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
by Loober, Saturday, May 04, 2013 4:28 AM
So far I have been very pleased with ordering. I have just today installed the cartridge so I will monitor it to see if it prints the amount of pages advertised. The price was excellent in comparison and, if all goes well, I will be ordering again.
This is my first purchase of ink so I have no definite information in many categories.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Tuesday, April 30, 2013 12:06 PM
I've been using you for a while so I've saved a lot of money and only one cartridge didn't work.
I've used several times now. I print a lot of photos and promotional materials for a non profit. Only once have I had an ink cartridge not work.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by tim, Thursday, April 25, 2013 7:24 AM
My order #0094976 customer #01-1091I ordered and received 3 cartridges. I was out of yellow so I installed the cartridge. after installation, I noticed a greyish powder had spilled out. When I took the cartridge out and looked at it, the bottom had cyan powder still on it. It appears they reused a cyan cartridge and filled it with yellow. The box was marked yellow and the cartridge was marked yellow. But the real problem occurred when I called to get a replacement and was told that i had to send it back FIRST! Because I had already been out of the yellow for 5 days, I was forced to use the corrupted cartridge. I asked for the manager and was told they had just left for lunch. I asked for the manager to call me back. To date no call!!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
by angie, Tuesday, April 23, 2013 5:26 AM
i was happy with my order and will order from this company again.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 2.0 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.0 
by Satisfied customer, Sunday, April 14, 2013 6:38 PM
I was very happy to see the product could be purchased as a remanufactored product at a lower cost to a new one. The Tracking information was confusing and not really a help except to let me know it had shipped. I was pleasantly pleased of the arrival, I had thought it would take longer. Overall experience was good and I will return.
You asked when I expect it, I just put something because it really did not say when. I hope it will be less than 2 weeks. I may have missed it, but It would be nice to have a specific time period. I was pleased to have a chose between the new and manufactured. I rarely use my fax and to pay to much would seem like a waste. As is I am saving over $10.00 ordering it from here.
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
Thursday, April 11, 2013 8:43 AM
if the ink lasts as long as my usual toner I will be a customer for life I've already recommended you to another office
awsome- I'm only mad at myself for paying local reta for so long!!!
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 3.5 Variety of shipping options
Friday, April 05, 2013 6:23 AM
havent had a chance to use the ink yet. So can't answer all questions of satisfaction until I see they work ok
1st time using Inkgrabber. Would have preferred to do survey after received the items to better answer all questions.
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by Nana, Tuesday, April 02, 2013 11:05 PM
I have not used the ink cartridges yet so I do not know how good the quality is.
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